The COVID HERO - Outstanding Individual Award is a chance to celebrate an individual who has shown resilience, dedication and initiative during the COVID-19 pandemic.
You may have found innovative ways to help customers, implemented procedures at work to protect at-risk groups, masterminded a communication plan to keep in touch with your community, or simply lent an ear and a helping hand to a vulnerable person.
Please provide some background and context and explain the outcome of your story and what happened/changed as a result of it.
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