Recruitment
“Marie works in the Travel Centre at Glasgow Central. She is very patient with customers and has such an empathetic nature with everyone she meets. She is consistently receiving positive customer feedback. The customers appreciate the time they have with her as she individualises her style to suit them.
Marie is so conscientious, getting involved with discussion forums to ensure the customers have the most up to date and correct information. She is a great ambassador for Virgin Trains and maintains high standards at all times.“
“Thank you so very much for an amazing evening last night. We all had a really great time and the tremendous hard work that you all went to, to stage such an event, with such careful attention to detail, was not unnoticed. Well done. Thank you so much too for the award and the cheque! I am not unmindful of the fact that there are hundreds of men and women across the railway industry that are equally deserving. Special tribute to those lone workers who work at single staffed stations who's commitment and dedication so often goes unnoticed. Again many thanks.”
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