Recruitment
“Marc is the best ambassador for our industry that I know. He works as a senior conductor with London Midland and always brings a smile to passengers' faces. When I hear him on the tannoy I know the journey will be a good one. His engaging style is informative and amusing, making customers feel valued and important.
Marc does so much more than safe dispatch and revenue protection, he demonstrates we have railway staff who care, have charisma and are passionate about excellent customer service. He does it professionally and efficiently, and is a role model for all train crew.
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“Many thanks for Saturday night! A great night and excellently planned!”
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