The RailStaff Awards 2024

Nominations for Rail Team of the Year

Melanie Foster

Said the following about London Victoria Station Team:

“The staff at London Victoria Station deserve great credit for their dedication, commitment and passion. Keeping London Victoria moving is increasingly challenging as passenger numbers increase while major projects such as the Thameslink Programme and London Underground’s Station Upgrade have a significant impact on the daily station operation. Away from the spotlight of London Bridge, the Victoria Station team gets on with their job admirably, with excellent professionalism and diligence, maintaining a safe station and working collaboratively to deliver customer service. It is teams like those at Victoria, that quietly behind the scenes, move millions of passengers safely through the network every week. This applies regardless of grade at Victoria, with all staff pulling in the same direction for our customers.“