The RailStaff Awards 2024

Nominations for Customer Service Award

Lynn Crump

Said the following about Freightliner Heavy Haul Team:

“No load to large. No journey too far

During 2023, Freightliner Heavy Haul has consistently pushed itself to support the growth of the Aggregate Industries and Hanson businesses delivering record train volumes on multiple occasions through the year.

Our team supporting the Mendip Rail joint venture are relentless in their determination to deliver high standards of service, opening up new routes and becoming more efficient.

Our Mendip Rail team have also been working hard to prepare for the re-cast of the train plan from December, designed to enable further improvements to performance. Teamwork and the dedication of our staff is what makes records happen.“