The RailStaff Awards 2024

Wendy Newton

Virgin Trains East Coast

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Nominations for Rail Person of the Year

Jayson-Mark Gill

Said the following about Wendy Newton:

“I would like to nominate Wendy for her hard work and dedication to the Travel Centre at Newcastle, Wendy always goes the extra mile to ensure staff have everything they need to carry out their day to day duties. Over the years I have know Wendy,she as worked with the staff to ensure they are given every opportunity for additional training which resulted in Wendy becoming one of my facilitators. Wendy is a much loved and popular member of the team at Newcastle Travel centre and this shows in her dedication.

Wendy is a great asset and worthy nominee.“

Trish Bromley

Said the following about Wendy Newton:

“As a management team we recognise and appreciate Wendy's dedication to her role as Shift Leader. She is a valued member of the team and achievements within the Travel Centre have only been made possible because of the extra effort and dedication that Wendy has given. Her ability to listen to colleagues with concerns and an open mind approach is a credit to her. Wendy has a winning attitude and dedicates everything to the team and task ....Few people have her vision.

Wendy takes personal pride in her work and this is obvious and never takes tasks for granted; the quality and attention to detail Wendy delivers is an integral part of our success.

The service Wendy provides exceeded all customer expectations, and guarantees a continuing successful relationship with internal colleagues; even when it isn't easy or convenient. Wendy consistently goes the extra mile to ensure customers and colleagues have an enjoyable experience; the way she negotiated with some customers inspires all who worked with her.

Success can never be achieved unless someone, like Wendy, has the vision and desire to initiate it.“