The RailStaff Awards 2024

Stephanie Spencer

GTR Southern and Gatwick Express

Previous Next Nominate

Nominations for Rail Manager of the Year

Ian Watts

Said the following about Stephanie Spencer:

“Steph has only been at London Victoria for a short while and already things have really started to change for the better. Steph is one of the most engaging and positive leaders I have had the pleasure to work with.

Steph has endless energy and enthusiasm for her role and she is dedicated to making things at the station better, both for our colleagues and passengers. Steph has been on a steep learning curve, but she has more than risen to the challenge and she has taken even the most challenging situations in her stride.

Steph truly believes in our company's values and she will always go above and beyond what is expected to ensure our colleagues and customers receive the best possible service from both herself and her team.

Steph has implemented many changes and improvements since she joined and she has built excellent relationships across the stations, which can be challenging at times due to the number of different stakeholders involved in the operation.“