The RailStaff Awards 2024

Nominations for Station Staff Award

Rebecca Cubitt

Said the following about Samet Aptula:

“Samet’s day to day role never stops with just train presentation. Samet has gone above and beyond time and time again to not only provide support to his fellow colleagues but also provide fantastic customer service to our customers.

Nothing is ever too much, lifts out of order and Samet is at the bottom of the stairs helping customer over the footbridge with their luggage. Severe disruption and he is there supporting his colleagues with arranging taxis and bus replacements.

Samet is an asset to Cambridge Station, I’m sure everyone would agree.“