The RailStaff Awards 2024

Nominations for Samaritans Lifesaver Award

Andrew Parry

Said the following about Samantha Passmore:

“Sam, was on the Window/Booking Office shift at Wolverhampton Train Stn. A phone call came through from our Control center that a female had intentions of committing suicide at some point at Wolverhampton Station. A description was given, and the station staff were all aware. The female did arrive on the station and it was apparent she needed help but after wandering around the station she decided to sit outside by the front doors. Sam took it upon herself to casually walk past the female and instigate a conversation. Sam kept the lady talking and managed to keep her on the Station footprint until BTP arrive to take the female to safety. Sam was amazing, the casual way she interacted, focusing on positive thoughts and that people cared about this lady stopped any terrible events happening. I truly believe Sam stopped this lady from ending her life.“