Recruitment
“Natalie is a great advocate in raising Mojo here at Heathrow Express. Since joining the company at the beginning of the year as a Customer Service Standards Manager, Natalie always comes to work with a smile, engaging with colleagues and being enthusiastic in what she does.
Some of her achievements include promoting our Star Awards, which recognises and rewards the achievements of our staff and organising colleague events in celebration of our 100 millionth customer. Natalie is a great addition to the HEX team, inspirational and always highly regarded by her colleagues.“
“The Lifesaver award seeks to recognise those individuals who have intervened to potentially save the life of a vulnerable person on the rail network, and to demonstrate that talking and listening to someone in need can make a huge difference. Samaritans’ aims of breaking down barriers to intervening and the myths about suicide are now imbedded in rail culture with over 10,500 staff trained, while the number of interventions are up by 34% from April 2015. Empowering staff to support vulnerable members of the public, colleagues, friends or family remains a core part of the relationship between the rail industry and Samaritans and The Lifesaver award is an opportunity to highlight this crucial on-going work as well as encouraging rail staff to be champions for our service.”
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