The RailStaff Awards 2024

Mandy Johnson

Chiltern Railways

Previous Next Nominate

Siobhain Thomas

Said the following about Mandy Johnson:

“Mandy is a very helpful person who always seems to be jolly whatever the situation is. We consistently receive excellent feedback from customers about how helpful she has been or to say thank you for a way that she has helped them. Going the extra mile is just a part of the job to Mandy. Whenever she is thanked for yet another customer letter, email, tweet...her reply is always the same "oh I was just doing my job!"

It's not just on train that Mandy is helpful - she is always more than happy to help out around depot, supporting her colleagues and is generally a pleasure to have around.

Well done Mandy for delighting our customers everyday... you really do make a difference!“