Recruitment
“Louie is always the best customer service agent, he goes above and beyond and is always approachable and consistent. Passengers know him by his first name and are always singing his praises.“
“Louie is one of the most memorable people I have worked with - he was the first to wish me luck for my interview, and I shall never forget that kindness.
That kindness is exuded in Louie's charming manner with customers - he always has the time to stop and speak to his regular customers and they appreciate it.
His keen eye for detail and station presentation shows he cares, as he often looks for ways to make things better and safer for his colleagues and customers.“
“It's nice to see all sectors of the rail industry being recognised for the good jobs that they do. Very well done to all the winners.”
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