Richard Chongtham

Said the following about Erin Gray:

“Erin's remarkable journey as a Resourcing Business Partner within the North & East HR Team started in July 2022 and is nothing short of exceptional. Her unwavering commitment to serving a diverse customer base of 2100 individuals has truly set her apart.

Erin possesses an unparalleled depth of knowledge when it comes to the multitude of contract types, tailor-made requirements for unique roles, and the intricate web of terms and conditions. Her ability to navigate this complex landscape is truly remarkable. However, what truly distinguishes Erin is her extraordinary interpersonal skills, which have enabled her to swiftly forge meaningful relationships with her customers.

Since joining, Erin has faced and conquered significant challenges. She was entrusted with a pivotal role in a comprehensive modernisation program, which included:

- Taking charge of a demanding recruitment initiative across four delivery units in the North & East route. This undertaking came with huge logistical challenges, yet Erin's organisational abilities ensured its successful execution within a tight eight-week timeline.

- She led the delivery of Promotional Assessment Centres as the first phase of the modernisation program. This rigorous process resulted in an impressive 106 applicants, with 80 candidates progressing to the next stage after completing role-playing exercises and interviews. Erin's dedication to fair talent identification was evident throughout.

- In conjunction with the promotional assessment centres, Erin collaborated with key stakeholders to recruit a newly formed rostering team comprising 11 members, spanning two geographical areas. Her ability to work collaboratively and foster teamwork was instrumental in this endeavour.

- The responsibilities also extended to coordinating the resourcing of 140 roles linked to both leavers and newly created positions. Her meticulous approach has already resulted in over 100 roles being filled whilst the remaining recruitment is on track to be successful.

It is important to note that Erin accomplished all of the above while diligently fulfilling her day-to-day responsibilities. Her dedication and resilience have left a lasting mark on the North & East HR Team, and we are immensely proud to have her as a valued member of our team.“