The RailStaff Awards 2024

Nominations for Rail Manager of the Year

Sally Ralston

Said the following about Eddie Whittick:

“Eddie’s boundless enthusiasm and positive outlook on life is a great motivator for all who work with him. A natural born team leader, Eddie works hard to ensure everyone in the team is included and feels valued and can contribute to the best of their abilities. His team of on-board cleaners provide an excellent customer-facing service across the network and represent the highest levels of engagement of any group of employees in Merseyrail. Under Eddie’s leadership we have seen Train Presentation Curser scores rise in the last two years from 84% to a new high of 92%. This is a record for the Merseyrail fleet, even exceeding the scores when the fleet was refurbished in 2003. Nothing is too much trouble for Eddie, whether supporting his team in work or helping them cope with the trials and tribulations of the outside world, any time of the day or night. Eddie embodies all that is the best in Merseyrail, and demonstrates each and every day through his thoughts and deeds all aspects of the Merseyrail values and behaviours.“