The RailStaff Awards 2024

David Daw

Said the following about Driver Training Team:

“Southern’s Driver Training Team has revolutionised driver training, modernising a model that has been largely unchanged since the 1970s and bringing to life industry research undertaken by RSSB. Teamwork and technology combined have delivered impressive results in challenging circumstances, with an increase from around 24 to over 80 trainee drivers per year going through a programme that has at least 20% more one to one versus group formal learning activities (that’s about 70 hours more than the conventional programme). This team really is leading Southern and the wider industry forward in the field of operational training.

The introduction of this driver training programme has required the team to develop new skills, working more collaboratively with each other and other parts of the business. It’s not just been a question of delivering one short self-contained programme over and over again; it is a complex blend of learning and assessment activities which are tailored to suit the needs of individual learners, requiring considerable initiative and application from the training team.“