The RailStaff Awards 2024

Nominations for Health & Wellbeing Award

Hailey Giblin

Said the following about Dawn Kentish:

“Dawn Kentish has been an outstanding champion for health and wellbeing at Lumo, having spearheaded a number of activities that are accessible, engaging, and ultimately transforming lives for the better.

While not necessarily part of her day-to-day role as a Customer Experience Ambassador, promoting a culture of positive health and wellbeing is something Dawn is hugely passionate about, going above and beyond to help steer the business’ approach to this.

Improving accessibility

Dawn contributes to Lumo’s weekly newsletter with pieces that are both educational and fun, such as ‘the A to Z of healthy foods’ and ‘How does food affect your mood’. These examples encapsulate Dawn’s mission to make the topic of health and wellbeing more accessible to people. It can often be full of jargon and complexities that make it an intimidating topic for many. By creating ways to talk about it in a manner that’s more relatable and digestible, Dawn is ensuring that health and wellbeing is something that everyone can upskill themselves on and take control of in their own lives.

Creative ways to educate and inspire

As well as sharing valuable insights and advice on ways to live a healthier lifestyle through her articles, Dawn takes the time to create and share her own recipes with the team.

She has also held several workshops that look at the benefits of certain foods, including a healthy smoothie session for colleagues, which was attended by 20 people. During these sessions, Dawn demonstrates how to make fresh and healthy snacks, meals and beverages so that colleagues can incorporate these into their own repertoire – helping to drive long-term, sustainable change.

Making mental health a priority

As well as encouraging people to look after their physical health, Dawn is also committed to helping people look after their mental health through her role as a Mental Health First Aider.

Dawn is on hand to support colleagues who may be going through a difficult time, and does so with a kind, compassionate and nurturing approach.

Team gratitude

Dawn’s contribution to health and wellbeing at Lumo has been recognised by her peers at the business’ Celebrate Well Awards, where she was crowned Wellbeing Warrior.

The widespread impact and gratitude from her colleagues are illustrated in the below feedback:

“Dawn continually comes up with ideas for Healthy Wellbeing and asked to be involved as a company”

“Her additions in the monthly newsletter were a welcome read. Dawn is always on hand too with health tips and it’s brilliant to listen to her passion for leading a healthy lifestyle”

“Dawn has taken the time out in her own day to write articles for our weekly newsletter to encourage our team to live better”

From contributing to the business’ overarching health and wellbeing strategy, to the ad-hoc advice she gives colleagues over a coffee, Dawn thoroughly deserves to be recognised for all that she does to educate, inspire and support everyone at Lumo on our collective journey to living healthier and happier lives.“