The RailStaff Awards 2024

Dave Norton

Arriva Trains North

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Nominations for Rail Manager of the Year

Colin Bates

Said the following about Dave Norton:

“Dave is a hands on proactive Manager who leads by example.

He is often seen at his stations leading the line in times of disruption or alterations to service. He genuinely believes in staff development and this is shown by him arranging for his Staff to go on courses, he also likes to give staff from his team the opportunity to step up to Supervisory positions and learn new roles. He backs his staff to make decisions and gives them his authority to make them. Dave is a proven leader and would be a superb choice for Rail Manager of the Year. I would very much second this nomination. As his manager Dave is one of the most enthusiastic and driven managers around.

His determination and hard has helped him achieve so much.“

Javaid Khan

Said the following about Dave Norton:

“Excellent team leader, highly respected by all team members.

This has been achieved by supporting the team closely whilst still enabling them to work independently, leading to high morale. Dave will always make time for his staff. His knowledge is second to none but he will always listen attentively.

Dave sets high standards for the team in order for them to have the best outcome, but supports it fully in doing this. We have benefited hugely from having such a selfless, ambitious manager at the helm.“

Yeota Sykes

Said the following about Dave Norton:

“I have now known Dave for two years and I have always found him a caring and supportive manager especially throughout my transition from a temporary member of staff to a permanent one, which he arranged for me and others.

During this unsure time in my career, Dave always took the time to keep me informed and made it far less stressful than it might have been. He not only did this for me but for other members of staff in the same position.

I have to say that in my working life of nearly thirty years, Dave has been the most caring and approachable manager I have had and I think he deserves some recognition for this.“