Recruitment
“Darren is a breath of fresh air! He is always extremely cheerful and friendly and administers help to commuters at Hassocks patiently and with a terrific sense of humour - even at 6.30am!
Rail users at Hassocks are not always as polite as they should be, but Darren deals with every eventuality with poise and professionalism. He has an encyclopaedic knowledge of tickets and train connections and his advice has been invaluable on many occasions where journeys have not been straightforward.
It makes a big difference to buy a ticket from someone who engages in friendly conversation (and occasionally banter!) and he can reduce a long queue seemingly effortlessly without rushing or losing his personal connection with each commuter.
Darren has a superb understanding of how to deal with people, including in pressured situations. He genuinely seems to enjoy his role and he deserves unreservedly this recognition for his hard work and wholehearted commitment to his role at Hassocks station.“
“Just wanted to say how much we enjoyed the awards night on Saturday, it was a fantastic event and everyone thoroughly enjoyed themselves.”
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