The RailStaff Awards 2024

Nominations for Rail Manager of the Year

Hugh McCallion

Said the following about Shirley Courtney:

“Hi

I want to nominate Shirley for Rail Manager of the Year.

The reason is that Shirley in her role as Station team manager, consistently leads her team showing each and every person(staff and customers) that she comes into contact with, a level of dignity, humility and respect that really does show what a genuine, honest and approachable manager she has become.

Shirley has had obstacles in her own life that have really defined who she has become as a person. Shirley has used these experiences to treat everyone exactly how you would want to be treated and Shirley's staff and senior leadership team are continually talking to each other about how she brings the best out in everyone every single day.“