The RailStaff Awards 2024

Nominations for Rail Team of the Year

Damian Hayward

Said the following about Reading Station Platform Dispatch:

“The team at Reading have over the past year driven down delays on the service on a daily basis whilst providing excellent customer care.

This team has also proven themselves to be world beating when faced with major disruption at Reading Station after fatalities.

Also several members of the team have used their first aid training to save passengers lives with the use of defibrillators and the other Platform staff remaining professional keeping bystanders away and keeping the service running.“