The RailStaff Awards 2024

Geoffrey Jerome - **HAS LEFT**

Said the following about Nicola Panchoo:

“Since joining Northern little over a year ago, Nicola as played a major part in transforming our recruitment process.

I think it's fair to say that every recruiting manager in our customer service team as been hugely impressed by the highly proffesional approach that Nicola demonstrates.

A process that seemed slow and clunky at time, is now transformed into something slicker, more proffesional, and user friendly. I have no doubt that Nicola's drive and passion for her role as played a huge part in the improvements we have all seen.

Nicola can often be found working way beyond normal office hours to ensure that the highest quality candidates are selected for interview, at times she seems to be available 24/7 to answer queries and questions.

Nicola is a credit to the recruitment team and fully deserves this nomination.“

Chris Sykes

Said the following about Nicola Panchoo:

“I have worked alongside Nicola since I joined Northern and I have found her work ethic, professionalism and ability to smiling second to none. It is her personal passion for recruitment that makes everything come together so seamlessly and drives her to email me updates at 23:50pm. I've tried locking Nicola's work laptop away on occasion so she can't take it home with her, but she keeps finding the key.“