Recruitment
“I would like to nominate Asif for all the hard work and dedication he puts into his job. Dealing with Revenue and Fraud investigation is never going to be an easy role to fulfil but Asif is always their friendly and approachable.
Asif goes above and beyond to help our team in Customer Relations as well with knowledge and advice when dealing with any complex complaints.
He is always available and never shy's away from any problem or issue that occurs.
The hours that Asif puts in and still manages to be available to all teams and the level of support which he provides is not unrecognized
I would like to say a massive thank you from myself as he is such an assist to Chiltern Railways
Also a wider thank you from the Customer Relations/Social Media teams who are all in agreement that Asif is a Total Superstar“
“Asif has been a valid member of Chiltern Railways for many years. He has always gone above and beyond to help his colleagues in Customer relations and other departments. Even when he is really busy he always makes time to help us and give us valuable information to help with responses to customer regarding revenue. His professionalism and knowledge is on point when dealing with customers regarding revenue, he's understanding and explains in detail so that customer can understand why they have been stopped and what will happen next.
A true gentleman!“
“Asif is thoroughly deserving of recognition as he is dedicated to his work ensuring Customers are treated fairly by his role in Revenue Protection.
Always professional and willing to share his knowledge to support other areas of the business. He is an innovator, and is continuously looking for ways improvements can be made.
Asif is a true example of someone who strives to deliver exceptional customer service every day.“
“Just a line to thank you for an absolutely incredible night. The night itself was really fantastic and I said to my wife, June, just let’s sit back and enjoy it: no pressure as I didn't really think that I would win! Well, as soon as 25 years were mentioned, I took one look at June, while shaking my head in disbelief. Then the marvelous rail and face shaped glittering award and a certificate as well…………………and then the (totally unexpected) cheque!. I was also extremely pleased to see David Maidment recognised. His achievement very appropriately wins the whole night for me and the standing ovation that he received was very well deserved. It was really worth being there just for that. Thanks again to all who were involved in this event (I am now drinking my coffee out of the Rail Seventeen cup at work!).”
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