The RailStaff Awards 2024

Nominations for Customer Service Award

Sandy Dos Santos

Said the following about Jamie Martin:

“Jamie Martin is a very hard working man, this year he has given more than 25 tours of London Bridge Station to children and adults on the autism spectrum. He makes sure that each person has a tailored experience and no two tours are ever the same.

Jamie is the best at troubleshooting, he fixes customer issues big and small on the spot and always the customers go away happy.“