The RailStaff Awards 2024

Nominations for Customer Service Award

Anj Oconnor

Said the following about Chris Bigsby:

“Chris has helped me tremendously throughout my short 2 years with GTR, always takes time to explain anything I'm not sure of, very patient, great problem solver, with a wicked sense of humour, also helps customers regularly and often see praise given for him on twitter feed and yammer.

An all round lovely human being with a heart of gold, and was my inspiration for applying to work at GTR, thanks Chris.“