Recruitment
“Alex is hard working and very friendly, with customers and colleagues.
He goes the extra mile to give customers the service they require.
He is always a happy, cheeky chappie, also keeps the village informed about up coming events in the village. He also posts on our Facebook page any disruptions on the trains so we have time to make alternate plans.
Alex is a asset to the company showing customer service all the time.“
“Alex is always willing to help customers even when not officially working. Every day he posts updates regarding the times of trains and any problems occurring to the local Facebook page. Always polite and at Christmas the customer area in the ticket office is something to be seen and much appreciated and always commented on by customers.“
“Alex is always helpful, posting Facebook updates, advising on the best tickets, alternative routes etc. His ticket office is a sight to behold - always beautifully decorated at Christmas but also at other times of the year. His ‘daily board’ shows weather forecasts, joke of the day, interesting facts as well as the all-important travel information. He is a crucial member of the local community and a fabulous ambassador for Greater Anglia!“
“Two of us from Knutsford booking office attended the Railstaff awards at the Richo Arena. Myself and Roy Wilson had the most wonderful time. The evening was fantastic and what a huge surprise we won "team of the year". Brilliant!!”
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