The RailStaff Awards 2024

Jim Mason

Chiltern Railways

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Nominations for Rail Manager of the Year

Rehana Khawaja

Said the following about Jim Mason:

“Jim is a manager who gives so much support to the team. He was involved in the biggest change which took place at London Marylebone.

At the night of the fire at Marylebone Jim was at home and he heard over the news that there was a fire. He knew that Rebecca and myself were new to the Station Managers role, he logged on from home and started to guide us via Phone every time we needed help. He also contacted the twitter team so they could update everyone. He was a very important link in our biggest evacuation at London Marylebone. we as a team were known as the Calm team at Marylebone via BBC news.“