The RailStaff Awards 2024

Kevin Petersen

Said the following about Ken Bersamin:

“Ken is one happy, fun loving guy who gets on well with everyone. His job when he operates the ticket barriers is always giving great customer service. The announcements that he makes certainly entertains and the roar of the crowds pass through east Croydon every day. His a happy go lucky guy that never seems to be in a bad mood. Great communicator, personal family friend and one likeable guy loved by all work colleagues.“

Miguel De Barros

Said the following about Ken Bersamin:

“Ken Bersamin makes everyone's job better when he is on shift. He's in a constant good mood, he does fantastic customer service and he goes the extra mile for the customers and for his colleagues alike. It's always a plus for the company when he is on shift, as the customers love him and respect him. A true outstanding person to win a customer service award.“