The RailStaff Awards 2024

Nominations for Rail Manager of the Year

Nikki Sohal

Said the following about Jyoti Ladwa:

“Jyoti is a Heathrow Express Duty Operational Manager. She also line manages 9 Service Controllers.

Jyoti consistently strives for excellence and creates a climate of continuous improvement while also mentoring other managers and staff to lead and inspire others. She creates a great rapport when leading a shift and deals with whatever comes her way with professionalism and a cool calm head.

She has a great ability to influence and motivate others, and provide the tools and environment that allow others to make the best contribution towards the attainment of goals. She has the courage to make tough decisions, and the compassion to listen to the needs of others. I believe this statement describes Jyoti to a tee“

Clark Woolger

Said the following about Jyoti Ladwa:

“This line manager is very supportive in all aspect of her role.

Whenever there is a question to be answered she will endeavour to get the information. Interaction with her colleges and staff are second to none.“