“As the maintenance director in Kent Ivan is responsible for ensuring the infrastructure is reliable for the South Eastern services. He does this by focusing on the capabilities of his people and by demonstrating commitment and vision at every opportunity. Despite working a full week, Ivan always visits the maintenance sites at the weekend. His reports from the visit are used by many in the business as an indication of the frontline issues and as a leading tool. He follows up all actions and concerns and ensures no stone is upturned. Asset performance and safety performance has continually improved during his tenure“
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