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“The team at Birmingham New Street work so hard in providing fantastic Customer Service to all of our customers. The new station opened in 2015 which showed a great improvement in our customer service ranking within the NRPS rankings we moved to position 8 in 2016 this can be attributed to the new station and facilities. Since then the station has moved up to position 3 in 2017 due to the hard work and dedication of all of the staff that work on the station. Their customer service, commitment and pride in everything that they do shines through and is reflected in the customer satisfaction that is proven day in and day out.“
“Thank you for a wonderful evening- words really cannot express how humbled I am to have won, ( yes, I cried all the way home.) The entertainment and meal were first class and the whole theme was amazing , wonderful to see so many people dressed up. As for my wonderful prize money, how will I spend it ? Two ways of spending it, this is how much patience I have , I purchased a new kitchen 11 years ago and its still in the boxes as my husband hasn't fitted it yet so hopefully this may spur him on......... Secondly I am a cartoonist and I help a lot of charities and now I have the funds to actually print some cartoons on to Christmas cards, which I can hopefully sell and raise some money for The Greyhound Trust ( My local one Perry Barr) and of course The Railway Children Fund too all being well. So thank you so very much from the bottom of my heart x Best wishes Simone”
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