The RailStaff Awards 2023

Nominations for Rail Person of the Year

Tracey Sterland

Said the following about Sandra Smith:

“Sandra is one of those people who does her job well. Comes in on time and is never sick. What people do not realise is that Sandra is a rock to customers and staff. She observes and listens to people, a rare quality in today’s society where everyone is so busy with their hectic life.

You could say that she is invisible to most people. That's because she is not loud or crazy. She is just Sandra. That person you can always depend on to do a good job, observe and solve problems on the train. Always there to listen to people, a good person to get a problem off your chest and a friend to all of us at Worcester depot.

Sandra deserves this nomination....invisible no more!!!!!“