The RailStaff Awards 2024

Nominations for Graduate or Newcomer Award

Rob Taylor

Said the following about Petra Holeckova:

“I have worked with Petra and find her very experienced in her field.“

Tim Flower

Said the following about Petra Holeckova:

“Petra joined the KONUX rail industry 2.5 years ago and since then has been an integral part of KONUX’s success in the UK. I joined KONUX one year ago and without Petra I have no doubt that my job would have been 10 times harder. She had incredible patience in supporting my transition into the company whilst continuing to deliver her day job to an incredibly high standard. Her stakeholder management is superb and despite being in the industry for a relatively short time has amazing credibility with everyone she deals with at Network Rail, from Chief Track Engineer and Chief Technology Officer through to the frontline installation teams. She grasps every opportunity to broaden her skill set, undertaking Design for Reliability and Track Engineering training and the PWI practical track work challenge in the last year alone. She managed the product acceptance process for the KONUX device with Network Rail as well as anyone I have seen in my 20 years in rail and has overseen a tenfold increase in device deployment. Most importantly she is an absolute pleasure to work with!“

Olga Spackova

Said the following about Petra Holeckova:

“Our KONUX data science team has had a close collaboration with Petra since she has joined the company. She is an essential connection to one of our most important customers. Petra always serves as a strong advocate of customer needs, keeping an eye on reliability and quality of the insights we provide. At the same time, she brings valuable feedback from the customer to the engineering team, which helps us to further develop and improve our algorithms and product.“

Dennis Dungs

Said the following about Petra Holeckova:

“Petra joined our team around 2.5 years ago as a Customer Success Manager for UK. Since then she has gained significant and broad knowledge about our customer in the UK, the various challenges, and the railway industry in general.

She used this knowledge in order to help the client being successful with our product, showing great insights, driving product acceptance, and most importantly supporting our client to make use of the insights of our product.

Petra is an integral part of our account team in the UK, she manages a broad set of responsibilities and is eager to learn every day, which made her so successful.

It is great to have her as part of the KONUX family!“

Markus Hecke

Said the following about Petra Holeckova:

“Together with Petra, I started building a KONUX customer team for the UK 2.5 years ago. With her excellent work experience as a Customer Success Manager and her professional stakeholder management, she immediately built trust at Network Rail, even though she has been in the industry for a relatively short time. Without her and her passion for rail, it would not have been possible to build trust at Network Rail!

It only took her a short time to become familiar with the rail standards and technology, which allowed her to complete the product acceptance process for the KONUX equipment with Network Rail in no time! She has quickly established herself as a trusted partner within Network Rail at various organizational levels, from senior regional and track management to Chief Track Engineers to front-line installation teams.

Petra", you should be proud of yourself!“

Matis Zanaboni

Said the following about Petra Holeckova:

“I've been working with Petra since a little bit more than one year, but on different projects.

With her curiosity and critical spirit she manages to give an interesting point of view of different situations.

She is always available to share information, opinions and find solutions with the full focus of the customer requests.

Her capability to well understand the customer needs and its pain points makes the differences when it comes to find the best way to provide additional value.

Despite her brief experience in the railway sector she has become a point of reference and a recognised precious resource for everyone in the company.

Saying that, I enjoy working with her cause I know I can always rely on her.

I'll be happy if she win, simply because she deserves it!“

Borislava Söllner

Said the following about Petra Holeckova:

“Petra was the most junior member of the team when she joined our second most important customer account. Since then she has demonstrated her ability to develop extremely fast, and excel in her role as a Customer Success Manager. So much so that she ended up taking over and driving the account and project delivery within a year. Petra has an unmatched work ethic, always putting the customer's interests first and willing to stand up to management when needed to ensure that expectations are met or exceeded.

In addition, Petra is always finding creative and pragmatic ways to solve problems. She has also demonstrated her ability to jump into new problems, challenge herself and excel. Even though she has only been working in the railway industry for approximately 3 years, she has gained the trust and respect of our internal technical teams. She can confidently discuss and analyse the data and insights our AI-based predictive maintenance system generate and she is comfortable challenging both our experts and the customers on the implications of these insights.

I can wholeheartedly say that Petra truly deserves this award.“

Josh Chambers

Said the following about Petra Holeckova:

“Petra has been the main point of contact for Network Rail Doncaster. She has provided an exceptional customer service to Network Rail and always makes herself available to us if we need her. Nothing is too much trouble for her, and it hasn’t gone unnoticed. Petra is professional, efficient and an overall lovely person. From the initial KONUX installations at Doncaster to now, Petra has maintained this high level of service which has been paramount to the smooth running of the process. Petra is a pleasure to work with and deserves recognition for the work she does.“