Recruitment
“Paul is a hardworking, has time for anyone and is very welcoming to the passengers who travel through our station. He's very easy to work and a fantastic member of staff to work side by side with.“
“I am nominating Mr Paul Gregg for this award as Paul is always ready to help anyone from colleagues to passengers.
Nothing is ever too much trouble.
Thank you Paul.“
“Paul is the sweetest most caring gentleman, always ready to help in any situation. Nothing is too big nor to small. Everyone loves Pauli?!“
“Paul is known by another name (MR IT MAN), as when everything goes wrong we ask him and fixes it with no problem and big smile. He will sit down with you and explain, making things easier, which is a miracle with me as I am a slow learner when it comes to computers and mobile phones. He has the patience of a saint also he is always smiling and anything if he can do it is no problem and we are lucky that he is a member of our team at Harpenden .“
“Not all super hero’s wear capes (for safety reasons) :) :) :)
Paul works at the lovely Harpenden station as platform staff.
If you can’t see Paul, you will always hear him, either whistling a tune or a “dum dum de dum dumming” always makes me smile and usually join in without even knowing it.
Paul is one of the most kind and caring people I know.
Having worked alongside Paul for a few years now, I can truly say he is always Professional in the work place, Calm under pressure and always has that “can do attitude “nothing is ever a problem.
Need IT help? Ask Paul
Need help with customers? Paul is always ready to help
Short staffed? Paul
Haven’t got enough for lunch? Paul will find something in his Tardis locker :)
Somethings broken? Paul will either fix the fault or report it,
No trains? Paul will find out and inform everyone, communication is another fantastic quality.
Sometimes Paul has finished his shift but you will still see him at work, either helping a colleague with something or just being that caring person to listen.
Whatever standards the company look for, Paul has them all 100% plus.
If I could clone Paul, I would.
It doesn’t matter what the job is, any weather condition, Paul is always ready to help customers, colleagues and injured wildlife.
Customer’s show how much they appreciate Paul when he has helped them.
You can see some of his gifts and thank you cards on Yammer.
Nice bottles of whiskey, wine, chocolates and biscuits.
Paul also likes to get involved with decorating Harpenden station for special events like Christmas, Valentines, Easter, Hallowe’en, The Queens Platinum Jubilee and the odd birthday too.
Harpenden won 1st prize in best decorated station.
You never feel alone at Harpenden when Paul is working.
If someone is dealing with a sick or injured passenger, Paul is always nearby to see if he can help in anyway.
Paul is also the champion for SQR audits and what a fantastic result the station has, again happy to help out his neighbouring station Luton Airport Parkway.
Paul has also been recognised for “Life saver award”
A young man who fell on hard times, who had lost his driver’s license due to ill health which unfortunately lead to him losing his job and boyfriend, just couldn’t cope.
The man jumped down onto the tracks.
Paul, always vigilant dealt with this very difficult and scary situation.
The correct procedures were put in place, it was a late cold evening and Paul managed to pull the man to safety, just getting him up onto the platform edge when a fast train came by.
Thankfully both were safe.
A true gentleman and Harpenden are very lucky to have him.
I am very lucky to know and work alongside Paul.
So many fantastic people in our company who deserve this recognition too but Paul, you are one of the many who truly do deserve this and this is why I have nominated you.“
“He is very friendly and helpful to everyone.“
“He is a very kind colleague, always helpful and ready to go the extra mile.“
“I would like to nominate Paul Gregg. Paul is a great colleague to work with as he is always willing to go the extra mile to help. He is always professional and very presentable and always working with a smile on his face.
Paul is always seen to engage with the public and ensures that he goes beyond expectation and provides customers with a memorable experience whilst using the service and he makes sure that customers are happy with the service he provides. Paul is always striving to better himself and has the perfect attitude towards expanding his knowledge through training.“
“My dear colleague Paul is a nice person. He works hard and covers other stations when needed.“
“Mr Paul Gregg is a dear colleague, pleasant to work with. Several times, he covered the station duties when needed.
His can do attitude defines his character. Paul loves dealing with the public he is very approachable and always willing to help out.“
“A humble human being and a professional at his job. Paul is a people person always working hard he has a great rapport with his commuters. Always available to help colleagues as well as the customers.“
“Paul is always ready to go above and beyond the call to help both colleagues and customers, and always possess a cheery disposition which in turn makes him as popular with the staff as it most certainly does with customers....one of life’s good guys“
“I would like to nominate Paul Gregg for this award because he has always been a very friendly and helpful colleague. He always seems to have a smile on his face every day and brightens up the station.“
“Paul is a crucial member of the Harpenden Station Team.
Always available to assist customers and provide excellent customer service.“
“Paul is a kind, helpful person who is always available to listen, be it work related or personal. He has been a listening ear to me over the last couple of years when I have been going through a lot of trauma. I always know Paul is available to help in any situation and even though he has had a tough time himself he will always be there for you.“
“Thanks Gemma, the holiday was outstanding. Really, really good, so much to see, one of the best holidays we've had. Thanks again for sorting things.”
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