The RailStaff Awards 2024

Nominations for Rail Team of the Year

Greville Jones

Said the following about Newcastle Travel Cente:

“I am one of the shift leaders here and our travel centre team more than impress me on a daily basis. With their collective can do outlook, creativity and innovative Customer Service, looking beyond the can and can't do's, understanding the reasoning behind why we do certain things in certain ways and find solutions to the issues our customers are faced with on a daily basis.“