Recruitment
“I have nominated Joe who has been an absolute asset to the customer relations team at Northern. Not only has Joe always been available to assist staff with queries and guidance, but has stepped up to manage people to assist during busy periods, his calm nature and easy going attitude enables staff to approach him and learn easily as Joe always explains things in a manner that is readily understandable. Swift changes to Joe's shift patterns did not phase him and he continues to be a fantastic fountain of knowledge and guidance which I am sure has assisted this team being accredited with the Institute of Customer Service award.“
“Just wanted to say a massive thank you and well done on Saturday night. It was a great evening which was thoroughly enjoyed. Hope you have managed to relax now! Thank you very much”
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