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“In July at Shoreditch High Street Station, Eric played a paramount role in saving a passenger’s life, when they pressed the help point button at the station, after falling unwell on their travels. After Eric located the customer, the passenger told him that they had a history of heart attacks and was experiencing concerning chest pains.
Eric used his initiative and quickly escorted them to the mess room, whilst phoning an ambulance immediately. Once in the mess room, the customer then became unconscious, an extremely frightening situation to be in, however through extreme courage, Eric immediately performed CPR- something he had never done before, using a defibrillator, and was ultimately able to stabilise the customer. When the paramedics arrived they commemorated Eric on his work, and said this played a paramount role in saving the individuals life.“
“Hope you are well and congratulations on another successful RailStaff Awards. We are so delighted to have another winner in the On Track Worker of the Year category - the awards really are a great way to reward the people who make such a difference.”
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