The RailStaff Awards 2024

Nominations for Customer Service Award

Kathy Young

Said the following about Andrew Loxton:

“Andrew’s positive attitude is infectious, and he continually spreads joy to both customers and colleagues alike. He is self-motivated, takes great pride in his work, and his enthusiasm for Northern sees our values being exhibited daily. Along with his colleagues, Andrew has imprinted his own stamp on Bridlington and, as a result, he has built a great rapport with customers - many of whom now class him as a friend.

You will even find Andrew at the station in his own time. Combining his passion for the station with his passion for gardening and prize-winning floral arrangements, the station is now known for its vibrant floral displays thanks to his efforts“