The RailStaff Awards 2024

Nominations for Rail Manager of the Year

Donna Edwards

Said the following about Sandra Harper:

“As manager of the north area, Sandra has shown both understanding of the bigger picture and attention to the small detail that really makes staff feel appreciated and cared for in what can at times be a very challenging environment. Even when she was off work recently following a heart attack, she kept in touch via email to make sure things were ticking over in her absence. Also, listening to staff's concerns about ongoing training she got together with her south area counterpart to establish a training school with dedicated retail trainers. I know a number of staff over the years have appreciated the way she takes people under her wing and helps them to bring out the best in themselves. As well as being a capable and dynamic leader, she is a caring kind person, who is approachable, helpful, knowledgable and a pleasure to work with.“