The RailStaff Awards 2024

Sally Ralston

Said the following about Merseyrail Health & Safety Representatives:

“Throughout the last couple of years our team of safety reps at Merseyrail have dramatically improved communication between managers and the representatives to tackle any risk or hazard. They are moving safety culture at the depots in the right direction. The group work above and beyond to ensure any safety related issues are resolved promptly. They have ensured that excellent standards were put in place at the depots. Our cross functional team of Health and Safety representatives constantly promote, in an appropriate manner, health and safety to all staff. They work in a consistent way to raise and solve issues within the business to ensure safe working conditions for all staff. They carry out inspections, reporting unsafe conditions and ensuring this is then made safe as quickly as possible. Proactively meeting as a team to then challenge, appropriately, working with managers to maintain safety standards.

Throughout the COVID Pandemic their commitment was second to none and we could’ve have got through the last 24 months without their support. The Safety Representative Team (all volunteers) supported the business throughout the COVID Pandemic. This was through total commitment and dedication to the safety of their colleagues whilst operating a service to key workers. The team remained open minded and helped with making at times quick and calculated decisions to deal with risks and to ensure safety of their teams whilst maintaining the operation of the service. Throughout the last two years and still ongoing throughout this remains the same. They have demonstrated maturity throughout the process. They were on hand to support the business whilst giving confidence to all the frontline teams.

"I’ve worked with the Safety Representative Team for over 2 years, and it’s been really refreshing working with people who demonstrate openness, determination and energy. I’d like them to know that their commitment and efforts are appreciated and noticed.” Head of Safety“