The RailStaff Awards 2024

Mandy Cope

Said the following about KNW Training:

“KNW deliver safety critical training to Network Rail. Covid impacted the training world massively, with hundreds of training courses being cancelled overnight, staff furloughed, staff facing family bereavements and the uncertainty of whether the business could survive.

Throughout the whole of the pandemic, the staff at KNW and the immense team of instructors and assessors, carried out their duties impeccably, never letting Network Rail down, finding solutions to problems, adapting to change, learning new ways of working, supporting each other's mental wellbeing, keeping everyone safe and ensuring the training and assessments conducted were not compromised in any way.

I have nominated the KNW team, instructors and assessors because it is an amazing way to acknowledge the enormity of what was achieved and to express this in a way people can really believe us when we say "thank you for being so fantastic".“