The RailStaff Awards 2024

Martin Rollinson

Arriva Rail North Ltd (Northern)

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Nominations for Samaritans Lifesaver Award

Trevor Armitage

Said the following about Martin Rollinson:

“I have known Martin since March 2017. He is GPR (General Purpose Relief) member of staff that supports the business attending ticket offices across the South Lancashire and Merseyside regions. When I first became his manager I was told of the kind of excellent worker he was. This was evident as within my first week had already received nominations for him as employee of the month.

His abilities in the work place are second to none, he is compassionate, exceptionally polite, excessively flexible when being ask to cover for his colleagues, he will always do anything you ask (carrying out the task out whilst full of enthusiasm and with a smile), he will basically do anything for anyone and is also so generous to those that need that little bit extra.

Martin was recently part of the team associated with saving the life of a teenage girl twice in two days at the station. It was he who through compassion, excellent listening skills and generosity that prevented her second attempt at taking her life. He kept her safe until emergency services came and then bought her food and drink from his own pocket.

He always goes well over and above his required duties and the feedback from staff and public alike across the network astound me at times.

I believe that nominating Martin for this award is the least he deserves for his outstanding contribution to the role he carries out daily“