Recruitment
“Zara is always very friendly and helpful to customers and is a credit to the team and a very good colleague. She will always go out of her way to ensure that customers have a great experience with their journey“
“Zara is a credit to the team at Romford! Always helping the passengers & puts others first“
“I have nominated Zara for her customer service skills and how she approaches a situation which may be a bit difficult and out of the norm. Always relaxed and never panics, which is the best way to handle any difficult situations. Which is why she was chosen to be a part of the INCIDENT CARE RESPONSE TEAM.
Her knowledge of the TFL network is greatly appreciated by customers and also staff that may get confused on questions which have been asked of them by passengers and Zara is a great source to refer to with vast intellect of TFL workings, travel and also tickets.“
“Amazing evening”
Latest Twitter Updates
Follow us @RailStaffAwards