The RailStaff Awards 2020

Nominations for Rail Team of the Year

Jack Magraw

Said the following about Woking Revenue Protection:

“The Woking Revenue Protection team play a huge part in assisting with the performance of South Western Railway through protecting otherwise lost revenue.

They are relentless with their passion and commitment and are a consistently high performing team using their local knowledge and skill to assist deployment plans to protect as much revenue as possible during any given exercise. They set themselves high standards during the day to day activities including the production of accurate prosecutions reports for complex cases.

One example of their success is where a customer has been using a short season ticket. This involved the initial detection, clarification of the facts and interviews with, customer under caution. The result of the case was a successful prosecution with costs of over £10,500 being recovered.“