Peter Mellar

Said the following about Sarah Armer:

“Sarah is a joy to manage and nothing has ever been too much trouble for her. I have witnessed her on countless occasions going above and beyond for others and she treats every customer with humanity and respect as a valued individual.

Sarah is the face of Tottenham Hale station during peak hours and enjoys working with different people every week. Her motto is “do unto others as they do unto you”, and when asked the same question for the n-th time she always acts positively and vibrantly as if it’s the first.

Sarah’s voice has been heard across the Greater Anglia network as part of our customer outreach, and her fans on Twitter grow steadily by the day. A selection of tweets have been attached below, and they paint just part of what has become a fantastic picture that we at Tottenham Hale are all immensely proud of.

“Good morning! Another lovely, warm welcome from Sarah at Tottenham Hale this morning. Her friendly greeting & smile really make my day!”

“Hey @greateranglia just wanted to say how awesome Sarah is. Looks after platform 1 at Tottenham Hale. Always has a smile, a friendly greeting, will assist those who need held carrying bags, or have questions & makes sure the platform is super tidy #UnsungHeroes

Sarah is a joyful presence and always improves the day.

Rain or shine this lovely lady always has a smile and says good morning to everyone, a real asset to @greateranglia

Sarah at Tottenham Hale station. Genuinely smiles and says hello to everyone every morning. #GACSW # TottenhamHale

Hey @greateranglia – Quick shout out for customer service to Sarah, the always-smiling, friendly and helpful help point lady at Tottenham Hale station. She’s brilliant at her job.

Sarah, the Lady who helps on platform 1 at Tottenham Hale train station is fantastic. Just so that you know who should get a pay rise.

https://www.greateranglia.co.uk/about-us/news-desk/news-articles/recognition-tottenham-hale-rail-station-worker-who-%E2%80%98voice-greater“

Glen Merryman

Said the following about Sarah Armer:

“Sarah is a fantastic example of being 100% focused on our customers. Every day she is proactive with making announcements to customers arriving at Tottenham Hale, receives excellent praise on an almost daily basis and I personally have had numerous customers speak to me directly to say how good a job Sarah does. In addition to her day job Sarah has supported crowds using Northumberland Park station for events at the Tottenham Hotspur stadium. Sarah delivers amazingly for our customers and fully deserving of this award.“