The RailStaff Awards 2024

Nominations for Customer Service Award

John Kelly

Said the following about Sam Clark:

“Sam is one of the most proactive signallers that I have had the pleasure to work with.

He tirelessly scans through timetables searching for potential issues and finding innovative solutions to prevent delay.

Sam’s first thoughts are always “how can I make this work better” a mantra he acts on every day.

This ethos means that even at busy regulating areas delays are kept to a minimum.

Sam shares his knowledge and hard work with rest of the team to continue to put passengers first throughout West Cornwall.“