The RailStaff Awards 2024

Nominations for Rail Manager of the Year

Lee Williams

Said the following about Ryan Massen:

“Ryan is part of a five person management team based at Brighton and, although I would love to nominate each of them for this award, on this occasion Ryan gets my nomination.

All the management team at Brighton are exceptional but when given a task to take charge of stations for Brighton Pride by his area manager this is where Ryan really excelled. Forming a team alongside his area manager and senior management he devised a plan to ensure Pride went off as a success, obtaining support from station staff and emergency services the plan cover every aspect and ensured a smooth operation.

It was tough to not nominate all the management at Brighton as to an individual they are outstanding and I hope I can be in a position to be able to nominate all of them next year.“

Charley Bone

Said the following about Ryan Massen:

“Ryan is the best manager I've ever had. He is dedicated, hardworking, and a real problem solver. Since my first day, he has made me feel supported and valued, whilst encouraging my career development.

His organisational skills during Brighton Pride 2019 were exemplary, as I'm sure everyone will agree. He deserves to be commended and recognised for his continuous hard work and efforts. We are very lucky to have him.“

Matt Upton

Said the following about Ryan Massen:

“Ryan is a true manager. I was off sick for a few months he treated me with the upmost of respect. When I returned he made sure I was okay. And since has been a real pillar I could rely on. He is the best manager I have ever had“

Costinel Vlad

Said the following about Ryan Massen:

“Have you ever seen an orchestra formed of about 50 musicians playing at different instruments but very well synchronized? And at the end everyone applauds pleased and delighted? That was Brighton Station during Brighton Pride-the biggest event of the year with tens of thousands of passengers attending at the festival. The show was directed and conducted by Ryan. We're very proud to be colleagues with Ryan. He's very dedicated and always have an answer for anything. He's simply the best!“