The RailStaff Awards 2024

Nominations for Customer Service Award

Philip Whitehead

Said the following about Bonnie Raye Louis:

“Bonnie has taken to the job with amazing verve and enthusiasm. Bonnie has always been an outstanding member of the on train team. By nature Bonnie is a happy smiley person who ensure her customers are looked after and leaves a positive lasting impression of not only herself but of Chiltern Railways regardless of time of the day or day of the week. Bonnie is the personification if what we look for in one of our Train Managers.“