The RailStaff Awards 2024

Nominations for Rail Team of the Year

Jennifer OLeary

Said the following about Train Delay Attributors TDA:

“I’d like to nominate my team of Train Delay Attributors (TDA).

My team works around the clock to ensure that train delays in Sussex are investigated quickly and explained accurately.

We are data miners because we’re helping to identity where delays happen, why they’re happening and how we can reduce them.

This has been a particularly stand-out year for the team because we’ve faced the challenges of the GTR timetable upgrades and the introduction of the new class 9 services. It has been especially tough period but I’m really proud of my team for doing their best, they’ve shown grit and team spirit and I couldn’t ask for a better group of individuals to be part of our team.

We don’t have the most glamorous job on the railway but we are essential to improving the experience of customers using the railway.“