The RailStaff Awards 2024

Nominations for Samaritans Lifesaver Award

Emma Pitcher

Said the following about Sean Singleton Tony Guyton Rick Hails and Ben Mayhew:

“The above staff were very proactive in dealing with a gentleman whose daughter was missing. The gentleman came into the station requesting CCTV for his daughter who was thought to be in the station the day before. Rick explained that we could not gain direct access and explained the procedure for requesting CCTV. The gentlemen was very agitated but Rick and the staff calmed him down.

The gentleman was outside the station waiting for BTP to come down to the station although BTP never appeared after 2 hours, and Sean overheard him saying he was going to commit suicide, he said goodbye to his wife and rang BTP to advise what he was going to do. Sean stayed with the gentleman but as a Freight Train came through the man then attempted to take his own life. Sean radioed through to his colleagues for support and intervened in the attempted suicide.

Each and every one of the Team that evening played a crucial part in saving that man’s life, with lack of support from the BTP and deserve a reward for the incident.“