“In 2018 at London Euston Station, we were made aware of a first aid incident, staff were requesting urgent assistance as a lady had collapsed on the train. Scott ran to the scene and immediately assessed the lady, recognising she was unresponsive and pulseless.
He ran around the platforms to collect the defibrillator and returned to the lady to begin CPR. Scott continued with CPR until the lady regained a pulse. By the time the paramedics and a further ambulance crew had arrived the lady had regained consciousness.
This is just one of many occasions where Scott will pro-actively think of our passengers without having to be asked. On this occasion he well and truly stepped up to the plate. He is a credit to our team and we are very proud of him.“
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